| Free | | Business | | BusinessPlus | | Enterprise |
| USERS | | | | | | | |
| "Lead Technician" Users: 1 x each administrator user purchased | - | | - | | ⦿ | | ⦿ |
| Unlimited “Technical” Users | - | | - | | - | | ⦿ |
| Unlimited "Read Only" users | - | | - | | - | | ⦿ |
| Unlimited "Provider" Users | - | | - | | - | | ⦿ |
| CONFIGURATION AND GENERAL | | | | | | | |
| Custom fields in the Assets module | 10 | | 20 | | 20 | | 20 |
| Custom fields in the Organizations module | 10 | | 20 | | 20 | | 20 |
| Custom fields in the Requests module | - | | 5 | | 5 | | 5 |
| Custom fields in the Inventory module | - | | 5 | | 5 | | 5 |
| Custom fields in the Tools module | - | | 5 | | 5 | | 5 |
| Custom fields in the Work Orders module | - | | 5 | | 5 | | 5 |
| Customized Work Order Stages (Kanban View) | ⦿ | | ⦿ | | ⦿ | | ⦿ |
| Customized Work Order Stages by Organization | - | | - | | - | | ⦿ |
| Customized Purchase Order Stages | - | | - | | - | | ⦿ |
| User permissions and roles | ⦿ | | ⦿ | | ⦿ | | ⦿ |
| User groups | - | | ⦿ | | ⦿ | | ⦿ |
| Measurement catalog | ⦿ | | ⦿ | | ⦿ | | ⦿ |
| Reading catalog | - | | ⦿ | | ⦿ | | ⦿ |
| Catalog of failure types and root causes | ⦿ | | ⦿ | | ⦿ | | ⦿ |
| Transaction history or log and recovery of deleted items | - | | ⦿ | | ⦿ | | ⦿ |
| Conditionals for closing OTs | - | | ⦿ | | ⦿ | | ⦿ |
| Customizing alerts and notifications | - | | ⦿ | | ⦿ | | ⦿ |
| Mass export and import | ⦿ | | ⦿ | | ⦿ | | ⦿ |
| Massive actions | ⦿ | | ⦿ | | ⦿ | | ⦿ |
| Space for attachments (images, PDFs, etc.) | 1GB | | unlimited | | unlimited | | unlimited |
| Language selection: Spanish, English and Italian | ⦿ | | ⦿ | | ⦿ | | ⦿ |
| Customized work schedule configuration | - | | ⦿ | | ⦿ | | ⦿ |
| Setting working time types | - | | ⦿ | | ⦿ | | ⦿ |
| WORK ORDERS AND MAINTENANCE ACTIVITIES | | | | | | | |
| Kanban view, resource calendar, agenda, and list | ⦿ | | ⦿ | | ⦿ | | ⦿ |
| Unlimited maintenance templates | ⦿ | | ⦿ | | ⦿ | | ⦿ |
| Frequency of activities based on readings | - | | ⦿ | | ⦿ | | ⦿ |
| Unlimited work orders | ⦿ | | ⦿ | | ⦿ | | ⦿ |
| Automatic creation of OTs | ⦿ | | ⦿ | | ⦿ | | ⦿ |
| Generic report of work performed in PDF format | ⦿ | | ⦿ | | ⦿ | | ⦿ |
| Customizable PDF of work orders | - | | ⦿ | | ⦿ | | ⦿ |
| Push notifications and email notifications | ⦿ | | ⦿ | | ⦿ | | ⦿ |
| Automatic email notifications to external parties | - | | ⦿ | | ⦿ | | ⦿ |
| Hourly Labor Cost | - | | ⦿ | | ⦿ | | ⦿ |
| MOBILE APP | | | | | | | |
| Asset information inquiry | ⦿ | | ⦿ | | ⦿ | | ⦿ |
| Creation of Work Orders | - | | - | | - | | ⦿ |
| Consultation and updating of work orders | ⦿ | | ⦿ | | ⦿ | | ⦿ |
| Notifications when a OT is assigned | ⦿ | | ⦿ | | ⦿ | | ⦿ |
| Time recording with timer or manual | ⦿ | | ⦿ | | ⦿ | | ⦿ |
| Checklist of tasks to be performed | ⦿ | | ⦿ | | ⦿ | | ⦿ |
| Allocation of costs, services, inventoried and non-inventoried spare parts | ⦿ | | ⦿ | | ⦿ | | ⦿ |
| Labor allocation and costs by hour type | ⦿ | | ⦿ | | ⦿ | | ⦿ |
| Documentation with photographic evidence | ⦿ | | ⦿ | | ⦿ | | ⦿ |
| Collection of electronic signatures | ⦿ | | ⦿ | | ⦿ | | ⦿ |
| Asset readings update | - | | ⦿ | | ⦿ | | ⦿ |
| Offline Mode | ⦿ | | ⦿ | | ⦿ | | ⦿ |
| MAINTENANCE REQUESTS | | | | | | | |
| Request Manager | - | | ⦿ | | ⦿ | | ⦿ |
| Unlimited requests | - | | ⦿ | | ⦿ | | ⦿ |
| Job satisfaction survey | - | | ⦿ | | ⦿ | | ⦿ |
| Personalize the portal with your brand | - | | ⦿ | | ⦿ | | ⦿ |
| Private application portal | - | | - | | - | | ⦿ |
| Ticket collection by scanning the asset's QR code | - | | ⦿ | | ⦿ | | ⦿ |
| Select organizations/assets from the application portal | - | | - | | - | | ⦿ |
| ASSETS AND ORGANIZATIONS | | | | | | | |
| Unlimited assets | ⦿ | | ⦿ | | ⦿ | | ⦿ |
| Activity planner | ⦿ | | ⦿ | | ⦿ | | ⦿ |
| Generation of QR codes to identify the asset | ⦿ | | ⦿ | | ⦿ | | ⦿ |
| Measurement behavior graphs | ⦿ | | ⦿ | | ⦿ | | ⦿ |
| Work order history, measurements, and associated costs for the asset | ⦿ | | ⦿ | | ⦿ | | ⦿ |
| Multi-company | - | | ⦿ | | ⦿ | | ⦿ |
| SPARE PARTS INVENTORY | | | | | | | |
| Unlimited inventory of spare parts and replacements | - | | ⦿ | | ⦿ | | ⦿ |
| Movements of incoming and outgoing spare parts and replacements | - | | ⦿ | | ⦿ | | ⦿ |
| Alerts for maximum and minimum prices of spare parts and replacements | - | | ⦿ | | ⦿ | | ⦿ |
| Purchase order process management | - | | ⦿ | | ⦿ | | ⦿ |
| Budget control | - | | ⦿ | | ⦿ | | ⦿ |
| Multi-warehouses | - | | ⦿ | | ⦿ | | ⦿ |
| TOOL INVENTORY | | | | | | | |
| Unlimited tool inventory | - | | ⦿ | | ⦿ | | ⦿ |
| Tool entry and exit movements | - | | ⦿ | | ⦿ | | ⦿ |
| Loans and returns of tools | - | | ⦿ | | ⦿ | | ⦿ |
| Tool control by serial number | - | | ⦿ | | ⦿ | | ⦿ |
| Creating an asset from a tool | - | | ⦿ | | ⦿ | | ⦿ |
| Multi-warehouses | - | | ⦿ | | ⦿ | | ⦿ |
| GUARANTEES AND CONTRACTS WITH SUPPLIERS | | | | | | | |
| Service contracts with suppliers linked to OTs | - | | ⦿ | | ⦿ | | ⦿ |
| Guarantees with suppliers linked to OTs | - | | ⦿ | | ⦿ | | ⦿ |
| Report of costs and activities within a contract | . | | ⦿ | | ⦿ | | ⦿ |
| Supplier Services Catalog | . | | ⦿ | | ⦿ | | ⦿ |
| ANALYSIS AND REPORTS | | | | | | | |
| General Dashboard | ⦿ | | ⦿ | | ⦿ | | ⦿ |
| Reports filtered by asset | - | | ⦿ | | ⦿ | | ⦿ |
| Reports filtered by organization | - | | ⦿ | | ⦿ | | ⦿ |
| Dashboard and customized reports | - | | ⦿ | | ⦿ | | ⦿ |
| Requests and Inventory Report | - | | ⦿ | | ⦿ | | ⦿ |
| INTEGRATIONS | | | | | | | |
| REST API and Zapier integrations | - | | ⦿ | | ⦿ | | ⦿ |
| Consulting for integrations | - | | - | | - | | ⦿ |
| SECURITY | | | | | | | |
| OAuth 2.0 protocol | ⦿ | | ⦿ | | ⦿ | | ⦿ |
| Daily database backups | ⦿ | | ⦿ | | ⦿ | | ⦿ |
| SUPPORT | | | | | | | |
| Bimonthly training webinars | ⦿ | | ⦿ | | ⦿ | | ⦿ |
| Help center and video course | ⦿ | | ⦿ | | ⦿ | | ⦿ |
| Chat and email support | ⦿ | | ⦿ | | ⦿ | | ⦿ |
| Priority mail service | - | | ⦿ | | ⦿ | | ⦿ |
| Priority attention via phone and video conference | - | | - | | - | | ⦿ |
| TRAINING AND IMPLEMENTATION | | | | | | | |
| Online training for startup | - | | 5 hours long. | | 7 hours long. | | 7 hours long. |
| UNLIMITED training, with live sessions, on-demand resources, and ongoing support | - | | - | | - | | ⦿ |
| Asset Loading and Maintenance Plans | - | | - | | ⦿ | | ⦿ |